As some of you might have guessed, I’ve been learning a little about the role that Microsoft is playing in the healhcare world over the last few weeks.
Linked here is a paper that we sponsored with IDC, it talks about the role of Unified Communications in today’s healthcare environment.
The stereotypical image of the clinician carrying multiple communications devices, including cell phones, PDAs, smart phones, or pagers, is, all too often, a reality of a caregiver’s workday. The frenetic pace of daily life in a hospital, and the frequency of unplanned events and the disruption of planned workflows, is another reality for healthcare professionals. Here, too, timely communications can make the difference in how effectively resources can be redeployed in the face of unanticipated delays and other unexpected events. And although email has become as pervasive in hospitals as it has in other industries, the mobile nature of most clinicians makes email a far less efficient communication method. For most patient-related communication, realtime contact is essential.