For the purpose of the posts on gov20 this week I’m going to take a much more subjective approach and focus on anecdotal examples that are out there – two reasons for doing it this way – first is that I don’t have the funding to do the research that would be needed to do this properly and as a result don’t have empirical answers (!), the second is that I’d like to push for a little conversation on the topic by others.

When you look at the three segments above, I think we have a really positive story to tell in one, a mediocre story in a second and a very poor story in the third. (not necessarily in the order above).

Great post, I look forward to the next.